Are you finding it hard to make a routine appointment?

In the month of May we had 205 missed appointments. If you are unable to keep any appointment please contact reception and cancel the appointment and allow someone else to be seen.


When a patient (male or female) requires an intimate examination they can request a chaperone irrespective the gender of the doctor or nurse.

The Doctor or Nurse carrying out the examination will explain the procedure and the reason for the examination.  Verbal and written consent must be obtained prior to the procedure. 

Patient's dignity, privacy and confidentially are taken into consideration when the use of a chaperone is used.

The GP or Nurse are at liberty to ask for a chaperone if they feel the situation warrants it.  Should the patient refuse, the GP or Nurse can inform the patient that the examination will not take place unless a third party is present.  This must be recorded in the patients record.

If an intimate examination procedure is necessary as part of a home visit, the patient should be offered the choice of a chaperone present i.e. a family member or friend.

An explanation of the practice protocol on use of chaperones i.e. as a means of protection for patients and staff is available to all patients at reception.



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