Are you finding it hard to make a routine appointment?

In the month of May we had 205 missed appointments. If you are unable to keep any appointment please contact reception and cancel the appointment and allow someone else to be seen.

Making Appointments

  When contacting the practice you will hear the follwing message:

This is The Family Practice Antrim Health Centre please chose from one of the following options:

 Press 1

 For a Medical Emergency i.e. stroke/heart attack symptoms

 Press 2

 For same day or routine appointments or to request a call back with a GP

 Press 3

 For repeat prescriptions and repeat sicklines

 Prescription lines are open from 09:30am -11:30am &    2:30pm - 5pm

 48 hours must be giving when requesting repeat prescriptions and repeat sicklines

 Press 4

Test results & general enquiries

Test results are given out after 3pm daily

general enquiries from 8:30am - 6pm daily 

    It is not always possible to have an appointment with the doctor of your choice i.e. emergency appointment or the same day appointments. 

Emergency or same day appointments are for a condition that needs seen as soon as possible and emergency appointments are morning only appointments.  These appointments are NOT for GP's to complete forms or to request a continuing sick line.

Appointments are 10 mins each and are for ONE person.  If you feel that you need a longer appointment ask the receptionist to book a double appointment.           

Please make sure you are on time for all appointments if you are any later than 10 minutes the doctor or nurse may ask you to make another appointment.

Mobile phones should be turned off or kept on silent during your appointment with the doctor.



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