In the month of May we had 205 missed appointments. If you are unable to keep any appointment please contact reception and cancel the appointment and allow someone else to be seen.
The practice complies with Data Protection and Access to
Medical Records legislation. Identifiable information about
you will be shared with others in the following circumstances:
To provide further medical treatment for you e.g.
from district nurses and hospital services.
To help you get other services e.g. from the social work department.
This requires your consent.
When we have a duty to others e.g. in child protection cases
Anonymised patient information will also be used at local and national level
to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way,
please let us know.
Reception and administration staff require access to your medical records
in order to do their jobs.
These members of staff are bound by the same rules of confidentiality as the medical staff.
Any comments, criticism or suggestions are very welcome and can be either made anonymously via the suggestion box at reception or to our practice manager Mrs Pat Wilson.
We are a training practice and occasionally have a medical student sitting in with the doctor. You will be made aware of this when you arrive for your appointment and your privacy will be respected.
From time to time we randomly send out questionnaires to help us improve our service to you. Please help us to assess our practice by completing it if you receive one.
As a patient of the practice we expect you to:
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